For most local businesses, online reputation management is vital to success. 86% of people read local business reviews, according to a recent survey by BrightLocal. High online ratings make it much easier to attract new customers and thrive.
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Growth Insights and Inspiration
Is This Customer Review Fake? 12 Telltale Signs of Fake Negative Reviews
It is vital for businesses to identify which negative reviews are fake so they can get them removed and maintain an accurate online reputation.
Here’s the 4-Step Formula for Improving Your Local Business Reviews
Customer reviews are everything for local businesses. We know just how frustrating it can be to flounder in the online review space. That’s why we’ve put together a four-step formula to help you improve your local business reviews.
Review Generation Tools: Are They Really a Good Idea?
If you’re a local business owner, agency, or long-term freelancer, a stellar online reputation is vital to your success. You need good reviews to attract new customers. But even if all your customers appreciate your work, it’s hard to get the reviews and ratings you need. That’s why many business owners consider using a review generation tool.
Want a Great Online Reputation? It Starts with Customer Service
In today’s world, word-of-mouth marketing starts with online ratings and reviews. But if your customer service is so-so, no amount of reputation management will help. To fix your online reputation, you need to double down on the root problem.
How to Handle a Negative Review
Online reviews can be the difference between life or death for a local business. Here are a few suggestions to help you productively handle negative reviews.
5 (Honest) Ways to Get Good Local Business Reviews
97% of customers now read local business reviews before making a purchase. Aside from helping with SEO, your online ratings could decide whether or not people even consider buying from you. To bring in new customers, local businesses need to ensure they have a strong online reputation.
Do Local Business Reviews Improve SEO? [Infographic]
Online reviews can help your local business show up when people use search engines. The more reviews you have, the more Google will know about your business and the more you will be optimized for search engine users.
Rating the Best Ecommerce Tools for WordPress
Well, though WordPress wasn’t designed for ecommerce, it can certainly do it with the right plugins and tools. Let’s go through the leading contenders in major ecommerce-related categories to identify the top picks.