In today’s world, word-of-mouth marketing starts with online ratings and reviews. But if your customer service is so-so, no amount of reputation management will help. To fix your online reputation, you need to double down on the root problem.
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Growth Insights and Inspiration
Digital Marketing Agency
How to Handle a Negative Review
Online reviews can be the difference between life or death for a local business. Here are a few suggestions to help you productively handle negative reviews.
5 (Honest) Ways to Get Good Local Business Reviews
97% of customers now read local business reviews before making a purchase. Aside from helping with SEO, your online ratings could decide whether or not people even consider buying from you. To bring in new customers, local businesses need to ensure they have a strong online reputation.
Do Local Business Reviews Improve SEO? [Infographic]
Online reviews can help your local business show up when people use search engines. The more reviews you have, the more Google will know about your business and the more you will be optimized for search engine users.
Rating the Best Ecommerce Tools for WordPress
Well, though WordPress wasn’t designed for ecommerce, it can certainly do it with the right plugins and tools. Let’s go through the leading contenders in major ecommerce-related categories to identify the top picks.
The Cobbler’s Kid Got Some New Shoes
Rocketship is pleased to announce its new website, featuring our full suite of digital marketing services.
A Day of Thanksgiving
At Rocketship, one of our core philosophies is compassion. Find out more about our Thanksgiving give back to community.
Rocketship Earns Top of Clutch’s Ranking of Digital Agencies in Seattle
On Clutch, a ratings and reviews website in Washington, DC, Rocketship recently received a perfect 5 star-rating for our quality of service, conformance with project estimates, scheduling, and willingness to refer.
Boost Product Sales with These 6 Easy Social Strategies
Social media marketing is essential for many businesses — especially for ecommerce. While social media is all about engagement, the truth is that it can also be a highly effective sales tool— as long as you approach it in the right way.