Information Gathering and Usage
Our web server automatically recognizes and records the domain name for each visitor to our website. In addition, we collect the e-mail addresses of those who communicate with us via e-mail or make postings to our blog or chat areas, as well as aggregate and user-specific information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations, and payment information).
The information we collect is used to improve the content of our website and the quality of our products and services, and to notify customers about updates to our website, products/services, or policies.
Disclosure of Information
We will never share or sell your information to other organizations for commercial purposes other than with your permission to provide products or services you’ve requested, except under a couple of special circumstances:
- When legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website or the Rocketship service.
- In connection with a corporate merger, consolidation, sale of assets, or other corporate change respecting the Rocketship service or Zastrow Consulting.
Zastrow Consulting uses third party vendors and partners to provide the hardware, software, networking, storage, and other related technologies required to make the Rocketship service function. Zastrow Consulting owns and retains the rights to the code, databases, pre-built design templates, and all rights to the Rocketship application. However, you retain all rights to the custom visual design originally created for you by Rocketship and the information contained in your website that did not originate with Rocketship.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically. We may also send a notice to the primary email address of the account owner specified in your Rocketship account settings.
Access to Your Information
Rocketship Account Owners are provided with access to the financial, transaction, and contact information (i.e.: credit card account information, invoices, name, email address) that we collect and maintain about them. Account Owners can access this information by signing into their Rocketship account.
When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server. In addition, we have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you at our site.
We can be reached via e-mail at: help (at) getrocketship.com or by postal mail at:
5520 25th Ave W, Everett, WA 98203 USA