How Can We Help?
Whether you’re ready to start a new project or need technical assistance, we’re here to support you.
Discuss a Project
Let’s explore how we can bring your vision to life with our expertise.
Request Technical Support
Get help with existing projects, troubleshooting, or technical questions.
Get Started with Rocketship
Choose the best path forward for your digital journey.
Ready to Discuss an Engagement?
Schedule time with our team today so we can learn
more about your goals.
Does Your Website Pass the Grunt Test?
Find out if your website is optimized to engage and convert visitors into customers. Just enter your website URL.
Ready to Discuss an Engagement?
Find out if your website is optimized to engage and convert visitors into customers. Just enter your website URL.
Start Getting Support
Get help with your website, email, or account.
Current Client FAQs
Browse FAQs for quick answers to common questions, or submit a support ticket to connect with our team. Include details, screenshots, or a recording so we can help you faster.
How do I configure Rocketship Email on a new device?
Use our handy configuration tool to get step-by-step instructions for any device.
My Email box is full, what do I do?
Rocketship Email accounts support up to 25 GB. If you have reached your limit, you can archive old emails to free up space.
How do I add or change an email account?
Email us at help@getrocketship.com or complete the form below.
I forgot my password to my Rocketship account, how do I reset it?
Go to webmail.launchrocketship.com, enter your email address, then click the “forgot password” link.
How do I update my form of payment?
Email our billing team at billing@getrocketship.com.
I'm having technical issues with my website, what's the fastest way to get support?
Complete the form below, or email us at help@getrocketship.com. Be sure to include screenshots or video, device info, when the issue started, and urgency level.
