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Customer Service is vital for Online Reputation

Oct 23, 2019

Want a Great Online Reputation? It Starts with Customer Service

In today’s world, word-of-mouth marketing starts with online ratings and reviews. But if your customer service is so-so, no amount of reputation management will help. To fix your online reputation, you need to double down on the root problem. 

How to Handle a Negative Review

Sep 25, 2019

How to Handle a Negative Review

Online reviews can be the difference between life or death for a local business. Here are a few suggestions to help you productively handle negative reviews.

Get Good Local Business Reviews

Sep 23, 2019

5 (Honest) Ways to Get Good Local Business Reviews

97% of customers now read local business reviews before making a purchase. Aside from helping with SEO, your online ratings could decide whether or not people even consider buying from you. To bring in new customers, local businesses need to ensure they have a strong online reputation.

online business reviews

Sep 16, 2019

Do Local Business Reviews Improve SEO? [Infographic]

Online reviews can help your local business show up when people use search engines. The more reviews you have, the more Google will know about your business and the more you will be optimized for search engine users.